El Pollo Loco FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Rated 3.8 - 25 reviews

About El Pollo Loco

El Pollo Loco is a major fast food company operating the e-commerce site elpolloloco.com. El Pollo Loco sells its products and services in the fast food vertical, offering discounts and promo codes to its customers infrequently. El Pollo Loco has good ratings among shoppers on Knoji, with 25 ratings and an average rating of 3.8 stars. El Pollo Loco scores very highly compared to other brands in the fast food industry, providing 10 e-commerce features to better serve its customers.

El Pollo Loco's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that El Pollo Loco may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Maybe
It appears that El Pollo Loco may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that El Pollo Loco may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
El Pollo Loco accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that El Pollo Loco may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
El Pollo Loco accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that El Pollo Loco may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that El Pollo Loco may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that El Pollo Loco may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that El Pollo Loco may not offer military discounts currently. Read full answer >>
Senior Discounts:
Yes
El Pollo Loco offers special pricing and coupons for senior citizens. Get freebies, special coupons, and save up to 30% on purchases for seniors at elpolloloco.com. See program details on their senior discounts page. Read full answer >>
Price Matching:
Maybe
It appears that El Pollo Loco may not offer price matching currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Maybe
It appears that El Pollo Loco may not offer money-back guarantee currently. Read full answer >>
Customer Reviews:
Maybe
It appears that El Pollo Loco may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that El Pollo Loco may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that El Pollo Loco may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that El Pollo Loco may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that El Pollo Loco may not accept Bread financing currently. Read full answer >>
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